SOURCES OF PERSONAL INFORMATION
When you visit this Website, you may provide we with two types of information: personal information you knowingly and voluntarily choose to disclose, and information that we automatically collect as you browse this Website.
Information You Voluntarily Submit – We collect and store any information you enter on this Website, or provide to we in other contacts we have with you. Information is collected from visitors to this Website, including in the areas described below, as applicable. During the on-line ordering process, you can review, change, or delete personally identifiable information that you have submitted. You may change any of your personally identifiable information in your account online at any time. You may request to have the information on your account deleted or removed, although you cannot delete information associated with past purchases.
Placing Orders – When you order from we, we collect personally identifiable information from you. When the billing information and shipping information differ, both addresses are added to our mailing list for the purposes of sending newsletters, catalogs, and other promotional materials. When you place a credit card payment, your information may be shared with a third-party verification service to help prevent fraud.
Employment Applications – Some areas of this Website may allow you to submit information related to job opportunities with we. Please note that your submission of such information may be further governed by specific provisions that appear on any applicable employment opportunities sections of this Website.
Gift Certificates – If you purchase a gift certificate from this Website, you will give we information for the recipient.
Online Surveys/Product Reviews – In order to improve our services to you, we ask some of our customers to voluntarily complete surveys or review products, which may be collected by an independent third party. Individual survey answers are confidential, although non-personally identifiable information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
Contests and Sweepstakes – When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winner’s list publicly available pursuant to certain state’s laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you will be required to submit an eligibility affidavit, for we to ensure that you are eligible to receive the prize according to the contest rules.
Contact Information – If you contact we customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with this Website, we may collect such information in a file specific to you. If you contact we through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send we correspondence about your activities or purchases on this Website, we may keep the information in a file specific to you. We use a third party to help we provide customer service. In order to help you most effectively, we provide them with your order information.
Extended Warranty Information – Our warranty programs are administered by a third party warranty company. When you purchase a warranty on a product or service, we submit your name, address, telephone number, e-mail address, warranty purchased and product purchased to the warranty company.
Information Collected and Stored Automatically – When you browse this Website, you and your Web browser may also transmit information that we automatically collect. We do log your IP address (the Internet address of your computer), the Web pages you visit and the time of your visit, and other click-stream data. This information may be combined with other personal information you have provided. The only other type of information automatically provided to we is the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of this Website and make it more compatible with the technology used by the visitors of this Website. We may also place small data files, called “cookies” in the browser file of your computer’s hard drive. These cookies automatically identify your browser to our server whenever you interact with this Website. We use the cookies to record Website statistics. Most browsers automatically accept the cookies, but you usually can change your browser setting to prevent the acceptance of cookies. Certain Web pages will not function properly if you choose not to accept cookies.
We may display advertisements on this Website in the form of targeted banners and promotions. We may also display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information; only we has access to individuals’ accounts. Additionally, we may share aggregated data with advertisers.
DISCLOSING YOUR PERSONAL INFORMATION TO OTHERS.
LINKS TO OTHER SITES.
We will keep your personal information only for as long as reasonably necessary to fulfill the purposes for which personal information is collected as stated herein; for as long as is necessary for the performance of the contract between you and us, if any; and to comply with legal and statutory obligations, such as in tax, trade and corporate laws. When we no longer need your personal information for our purposes, we will destroy, delete or erase that personal information or convert it into an anonymous form.
Because we are committed to your privacy, we have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the personal information we collect online. When you place an order or access your personal information on this Website, we offer the use of a secure server. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to we or from us, and you do so at your own risk.
Email: [email protected]